Polly is an approved app, but sign in with Slack is disabled.

You will need to contact your Slack admin to get Polly approved as an application, or to install Polly themselves as an admin. If this is the case, and you are unable to sign in, it's likely that Polly has not been pre-approved.

Polly is not an approved application for your workspaceĭepending on your Slack workspace permissions and settings, it's possible that your Slack admin might have recently turned on the Require App Approval setting that requires all custom and third-party apps to be pre-approved prior to usage.

Both these reasons have to do something with some change in your Slack workspace's app permissions and settings.

If you're getting an error when attempting to sign into Polly's web app, while previously you were able to sign in, there could be two reasons as to why this is happening. For any other assistance getting set up with Slack, contact USC Provost IT.✏️ Note: Polly does not require a different login as it is part of your Slack account so your Slack credentials are picked up automatically while trying to log in the web app Having issues signing into Polly's web app? The likely reason is that your workspace needs to enable the 'Sign in with Slack' permission. You may also reach out to Provost IT on our Get Help page to arrange a customized training session for your office or team. USC has what is called a Slack Enterprise Grid premium features are included for all USC individuals at no extra cost.įor assistance getting started with Slack, check out the additional resources linked below. To login, use the workspace name trojantalk. To download the mobile app, search for and download the free Slack app from your device’s app store. Slack can be used via a desktop app, mobile app, or on the web.

It allows for a searchable message history across your chats, as well as integration with hundreds of other popular applications. Slack is a virtual workspace platform which allows for easy collaboration with other teams (faculty, staff and students) across USC.

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